We have been seeing some slowdowns in our document creation recently. And there were some requests in the last couple days where the free LiveDocx service was affected to the point of extreme slowness or temporary inaccessibility.

We apologize for any inconvenience and will work to avoid future issues.

We are very happy that LiveDocx is getting more and more popular, but as always, there is the famous other side of the coin. The more people are using this service the more server load we are experiencing. We already improved several parts of LiveDocx to avoid such a slowdown and we are very sure that we are prepared for the next wave.

It is our goal to offer you a stable and usable, free web service and we will improve this as best as we can.

To gain more information about the situations in which LiveDocx is getting slower, we would like to encourage you to send us your stack traces or any other information you can provide when you are not able to use the LiveDocx service.

Just send everything directly to: support@textcontrol.com

Thank you very much and happy holidays!